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 Head of IT
United Kingdom
I have more than 10 years working on big and multinational companies, emphasizing information security, network administration, team coordination, project management, support administration and delivery, quality of services and creation and review of security policies and risk analysis.
I’m an ITIL certified and also certified in many other areas of information systems management and security. Also, I’m an instructor and consultant for firewall technologies based on Checkpoint and FreeBSD, security policies and management and network design.
I have experience in managing Incident Response Teams, which involves research, support, risk analysis, service delivery and services’ smooth return. I designed the team structure, to ensure Service level Agreement. I am also competent for prospecting and selecting technological solutions.
I have large experience with support and network team, coordinating activities, projects, introducing attendance methodologies (calls, inventory, knowledge base, bulletins, FAQ, licenses control, procedures, always looking for a satisfied client/user, delivering high quality service).
My degree is Physics and I’m a Mensa member since 2000.
Shortlisted as IT Professional of the Year 2008 by Computer Awards.
Current
* Head of IT at Camfed International
Past
* Owner at Systemcall
* Security Coordinator at Atento (Telefonica de España)
* Security Administrator at Siemens
* Infrastructure coordinator at MundoMedia
* Security Consultant at Intersix
* Support and Helpdesk Coordinator at HP - Hewlett Packard
* Network Administrator at Globocabo
* Support Analyst at Ficsa
* Helpdesk Consultant at Gennari & Peartree
Education
* Universidade de São Paulo
* My Website
* My Blog
Summary
• Strong Network Security background, including High-Availability Technology, VPN/Authentication solutions, Firewalls configuration, Intrusion Detection Systems (IDS), and design of complex networks.
• Thorough knowledge of Network Security Practices: audits, planning, design, implementation, testing, and management.
• Deployed High-Availability solutions using Nokia VRRP and Checkpoint Firewall-1 Sync technology.
• Set-up of VPN Firewall to Firewall and Client to Firewall, using various vendor solutions.
• Working experience with several products, such: NetScreen , Check Point Firewall-1, VPN-1 Appliance (Nokia), e-Safe (Alladin), StoneBeat (Stonesoft), FloodGate (Check Point), Internet Scanner (ISS) and Open Source solutions as well.
• Solid knowledge of TCP/IP, networks architecture, router, and switches.
Certifications acquired:
• CCSA - Checkpoint Certified System Administrator
• CCNA – Cisco Certified Network Associate
• MCSO - Modulo Certified Security Officer
• ITIL professional
Certification on course:
• CISSP
• BS7799 Audit Leader
Experience
* Head of Information Technology
Camfed
September 2007 – Present
During these ten months with Camfed, I could successfully steered Camfed through many of the IT challenges facing a rapidly expanding charity with offices in the UK, US and Africa.
I inherited a decentralised IT management service support structure that was dispersed across our international offices. My first priority was to consolidate and improve this service using a centralised infrastructure management model, which focused on improving manageability, reducing complexity, and consolidating servers and computers worldwide and thus reducing administrative overheads.
Now we have consistent software configurations across our offices, we also benefit from a much less complex IT management system, which means our staff enjoy a much more predictable and reliable service. Having a consistent desktop configuration is one of the biggest operational improvements gained from the transformation to a centralised management system.
* Owner
Systemcall
(Privately Held; 1-10 employees; Information Technology and Services industry)
February 2005 — July 2007
The range of my services was:
• Developing Security projects and training plan.
• Act as a Pre-sales Engineer for Security projects.
• Perform presentations about Security products.
• Work in Content Networking Projects i.e. Site load Balance, Server load Balance, Firewall Load Balance and Content distribution.
• Be an instructor for courses like:
o Basic and advanced TCP/IP,
o Checkpoint Firewalls,
o Nokia Appliances,
o Security management,
o BS7799 and
o ITIL
* Information Security Coordinator
Atento (Telefonica de España)
(Privately Held; 10,001 or more employees; Consumer Services industry)
December 2003 — January 2005 (1 year 2 months)
The primary purpose of my position was reviewing our Information Security Policy and design and validate all documents and procedures to meet our Security Policy, managed our Incident Response Team (30 people) and our Internal Information Security Committee, where we discuss twice a month all security related problems. Members from every area in the company were there, as our CSO and CIO.
Key roles and responsibilities:
• Vulnerability analysis using tools like: Internet Scanner (ISS), scanport, GFI Languard, Retina, Nessus, etc;
• Design network security in all of our internal and external projects;
• Training and evangelization in our company, training key persons to spread information security;
• Provide technical consultancy, assurance and co-ordination to underwrite the security and integrity of a broad range of Server/desktop and infrastructure technologies.
• Resolution of security related issues in line with the group’s policies and security standards.
* Information Security Administrator
Siemens
(Privately Held; 10,001 or more employees; Electrical/Electronic Manufacturing industry)
August 2001 — December 2003 (2 years 5 months)
I was responsible for the security team; we had more than 15 firewalls (Checkpoint, Nokia, IPtables, and Cisco Pix) under our responsibility, more than 1000 VPN users using RSA tokens, Digital certificates, and Radius authentication with hybrid IKE.
Others responsibilities:
• Security audit in routers, switches, Vlans;
• Security consulting and project management for the Siemens Business Services’ clients.
• Security documentation keeping, writing RFP’s and RFI’s
• Internal and external risk assessments, penetration tests
• Identities, reports, and security violations follow-up
• Monitoring and analysis of problem environment and information entry for preventive measures to improve security level
• IDS administration, vulnerabilities analysis for networks, data bases, operational systems;
• Infrastructure projects and general network, server and desktop security;
• Security bulletin editor and Pre-sales Consultant
* Infrastructure coordinator
MundoMedia
(Privately Held; 11-50 employees; Online Media industry)
February 2001 — August 2001 (7 months)
I was responsible for a reorganize and administrate our network, and for all site support and helpdesk. Key Roles: Network Administrator and Technical support team Coordinator
* Information Security Consultant
Intersix
(Internet industry)
November 2000 — February 2001 (4 months)
I was a security consultant responsible for support our sales department, acting as pre-sales and reviewing their projects. I was also responsible for security projects implementation in our clients
* Support and Helpdesk Coordinator
HP - Hewlett Packard
(Privately Held; 10,001 or more employees; Information Services industry)
March 2000 — October 2000 (8 months)
I was Support and Helpdesk Admin with 30+ people team for one of our biggest clients, responsible for SLA, and high quality delivery service.
* Network Administrator
Globocabo
(Privately Held; 1001-5000 employees; Telecommunications industry)
March 1999 — March 2000 (1 year 1 month)
Roles:
• General network, server and desktop support/help-desk;
• Network infrastructure migration
• Windows NT servers
• Exchange server migration
• MS Proxy installation
• Checkpoint Firewall-1
*Support Analyst
Ficsa
(Privately Held; 201-500 employees; Banking industry)
April 1997 — March 1999 (2 years)
General network, server and desktop support/help-desk;
Roles:
- Windows NT
- Network
- Exchange Server
* Helpdesk Consultant
Gennari & Peartree
(Privately Held; 51-200 employees; Information Services industry)
January 1996 — March 1997 (1 year 3 months)
Roles:
- Windows NT
- Network
Education
* Universidade de São Paulo
Physics 1998 — 2005
Additional Information
Mensa Member
Interests:
digital photography, professional networking, blogging, international travel, painting
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